Terms of Use

The rules of the road for using Plan & Stay, written in plain language so you can actually read them.

Last updated: September 9, 2026

This page is a plain-language summary of our terms for your convenience. It's not legal advice, and it doesn't replace the version of these terms in force when you use the service.

1.What Plan & Stay is

Plan & Stay is a travel planning platform. Your membership gives you access to our trip planner — trips, tasks, budgets, itineraries, reservations, documents, and travel-party tools — and, depending on your plan, access to wholesale hotel rates through our hotel savings program.

We are a software and access platform. We are not a travel agency or a hotel operator: we don't make, change, or cancel your bookings, and we can't be held responsible for what a hotel, airline, or other provider does (or doesn't do) with your trip.

2.Memberships and pricing

We currently offer three ways to join:

  • Plan & Stay (Basic) — $5.99 per month, no setup fee. Full access to the trip planner.
  • Travel Advantage — a one-time $97 package plus $5.99 per month. Adds hotel savings access.
  • Travel Advantage Plus — a one-time $147 package plus $5.99 per month. Adds hotel savings access with the additional Plus benefits shown at checkout.

Prices are in US dollars and may change. If we change our pricing, we'll update this page and the pricing on our website. The price you're charged is the one shown at checkout.

3.Payments and billing

Payments are processed through a secure embedded checkout. Your platform access begins as soon as your purchase is confirmed. Your monthly membership renews automatically each month until you cancel, so you don't lose access by accident.

If a payment fails, we may pause access to paid features until the payment is resolved.

4.Cancelling your membership

You can cancel your membership from the billing page inside your account. When you cancel, your access generally continues until the end of the billing period you've already paid for. You can restart your membership later.

Some memberships can't be cancelled directly in the app — in that case we'll point you to our support team, who will take care of it for you.

5.Refunds

We handle refund requests individually and in good faith. If something isn't right — a duplicate charge, a plan that wasn't what you expected, a technical problem we couldn't fix — contact us at info@planandstaynow.com and tell us what happened. We'll review your situation and get back to you.

6.Hotel savings access

Hotel savings accounts on Travel Advantage and Travel Advantage Plus are created manually by our team. Please allow up to 48 hours after purchase for your access to be set up before contacting us about it.

Hotel savings rates are offered through a third-party booking platform. Rates, availability, and booking terms are set by that platform and the hotels themselves — savings are not guaranteed, and any booking you make is subject to the provider's own terms, including cancellation and damage policies.

7.Your account

You're responsible for keeping your login details safe and for activity that happens under your account. Please give us accurate contact information so we can reach you about your membership, and let us know promptly if you believe someone else has accessed your account.

Accounts are for personal use by one person. Don't share your login with others or resell access.

8.Your trip content

The trips, notes, budgets, documents, and other content you add to Plan & Stay belong to you. You give us permission to store and display that content only so we can provide the service — for example, showing your itinerary to your travel party or syncing your tasks across your devices.

Please don't use Plan & Stay to store or share anything unlawful, and keep other people's information in your account respectful of their privacy.

9.How the service is provided

We work hard to keep Plan & Stay reliable, but the service is provided "as is." We don't promise it will be available without any interruption — occasional maintenance, outages, and updates are part of running an online service. Features may evolve over time; if we remove or significantly change something major for paying members, we'll do our best to give notice.

10.Limitation of liability

To the maximum extent allowed by law, Plan & Stay's responsibility for any claim connected to the service is limited to the amount you've paid us in the 12 months before the claim arose. We aren't liable for indirect losses — like a missed trip or a booking problem caused by someone else — and nothing here limits rights that can't be limited by law.

11.Changes to these terms

We may update these terms as the platform grows. The "last updated" date below shows when they last changed, and the current version always applies to your use of Plan & Stay. For significant changes, we'll try to give notice through the app or by email.

12.Getting in touch

Questions about these terms? Use our contact page or email us at info@planandstaynow.com.